After-Sales Service Terms

Experience exceptional after-sales service terms with FlareNix. We pride ourselves on providing comprehensive support that extends beyond the purchase. From installation guidance to maintenance tips, our dedicated team is here to ensure your satisfaction and the longevity of our products.

We conduct a thorough inspection of each package before shipping to ensure that the products reach our customers in perfect condition.

However, unexpected situations are sometimes inevitable during the shipping process. Therefore, we must remind you to check immediately upon receipt to see if there are any issues with the product.

If you encounter any problems, please contact our customer service staff as soon as possible to obtain service support.

Should you need to return or exchange a product, please download and fill out our product return form according to the actual situation. After completing the form, return it along with the product. Once we receive the goods, we will check the issue as soon as possible and process a refund for you.

PS:

Please send the product, accompanied by the return slip, to the following address:

Banqiao Industrial Zone, Zhu Shan Town, Yushui District, Xinyu City, Jiangxi Province, China.