FAQs

Introduction To FAQs

Everything you need to know.

Need to understand more about our technology and systems?

Here are our most frequently asked questions.

FlareNix, as a leader in fire suppression systems, is committed to delivering the most advanced and dependable fire safety solutions. With a focus on safeguarding lives, property, and economic development, we bring over 26 years of expertise to the table. By harnessing state-of-the-art technology and a range of fire suppressants, FlareNix offers automatic fire suppression systems that are reliable, cost-effective, and stand alone in their independence.

FlareNix holds certifications such as ISO50001, UNI EN ISO 9001:2015, UNI EN ISO 14001:2015, UNI EN ISO 45001:2018, SA 8000:2014, ISO 22301:2019 CERTIFIED, UNECE R107, SASO 2946:2020 ESL-23-11577, UAE.S 5041:2021 ESL-23-11576, BSI PED CE, UL 2166, P-Mark, LPCB LPS 1666, confirming compliance with national and international standards.

FlareNix has obtained certifications for Class A (solids – ordinary combustibles), Class B (flammable liquids), Class C (flammable gases), and Class F (cooking oils and fats) fire hazards as stipulated by EN2 (European Union), and has also passed the certifications for Class A (solids – ordinary combustibles), Class B (flammable liquids and gases), and Class C (electrical) fire hazards as specified by NFPA 10 (United States).

We provide a variety of fire suppression systems, such as:

  • Aerosol fire suppression system
  • Novec 1230 fire suppression system
  • FM200 fire suppression systems
  • CO2 Fire Suppression System
  • IG-100 nitrogen fire suppression system
  • Inergen fire suppression system
  • Vehicle Fire Suppression System
  • Dry chemical fire suppression system
  • Detection tube fire suppression systems
  • Detection Tube Fire Suppression Systems
  • Detection Tube Fire Suppression Systems
  • Firefighting drones suppression system

Each type is designed to meet different fire protection needs and environmental conditions.

FlareNix fire suppression systems are used in a variety of settings, including commercial buildings, industrial facilities, residential areas, public facilities, vehicular applications, data centers, and more. Each system is customized according to the specific safety standards and regulations of each location.

The installation process includes needs assessment, system design, on-site installation, and system tuning. Our professional team first needs to understand your requirements and site conditions, then design the appropriate fire protection system, and technicians carry out the installation and testing.

 
 

FlareNix fire suppression systems require regular maintenance to ensure their proper operation. We offer comprehensive maintenance services, including routine inspections, testing, and necessary repairs. In addition to performing routine checks according to the operating manual, it is recommended to have at least four professional inspections per year.

Our fire suppression systems are based on the latest technology and high-quality materials, ensuring high performance and reliability. Our designs are user-friendly and durable, reducing maintenance costs and providing the best protection.

Yes, all our products come with operation and installation manuals. Additional copies can also be provided upon request.

FlareNix can provide operation and maintenance training for all our products upon request.

FlareNix keeps a large inventory of spare parts for firefighting equipment.

Yes. FlareNix is committed to providing customers with the best purchasing experience and after-sales service. Please refer to our maintenance capabilities page for a complete list of our services.

You can contact the technical support team through the customer service hotline, email, or by filling out the contact form on our website. We provide 7*24 emergency response services to ensure your issues are resolved promptly.

All our new products come with a warranty of at least 12 months.

We do not disclose customer details to third parties, such as names, addresses, phone numbers, emails, and other sensitive data. Rest assured that your details will remain private and confidential.

Contact Us Today

If you have any questions or need assistance, please fill out the contact form on the right, and a Flarenix representative will get back to you as soon as possible. 

FlareNix Fire Protection Equipment Limited.

Performance You Can Rely On

Our systems have been tested and approved by third parties to meet the highest performance standards.

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We strive to respond within one business day.

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